Terms of service - Chillama

Terms and conditions of the online store

This Regulation sets out the general terms and conditions, rules for using the www.chillama.eu online store (hereinafter referred to as the "Online Store"), in particular the conditions for placing and modifying Orders, establishing and maintaining an Account, making payments, carrying out delivery, submitting complaints, as well as other rights and obligations of the Customer and the Seller.

§ 1

Preliminary provisions

The online store www.chillama.eu, available at the Internet address www.chillama.eu, is run by Karol Żukowski conducting business activity under the name ROBOTYKA Karol Żukowski, registered in the Central Register and Information on Business Activity (CEIDG) maintained by the Minister of Economy, NIP 6030068158, REGON 362171787, al. Jana Pawła II 59G/40, 15-704 Białystok, Poland.
These Terms and Conditions are addressed to Consumers and set out the rules and procedures for concluding a Distance Sales Agreement with a Consumer through the Shop.
The condition for using the Online Store is to read and accept the Terms and Conditions..
The buyer (customer) is obliged to:
a) not to provide or transmit content that is prohibited by law, such as content that promotes violence, is defamatory or violates the personal rights and other rights of third parties,
b) use of the store in a manner that does not interfere with its operation, in particular by using certain software or devices,
c) use the store in a manner that is not burdensome to other Buyers and to the Seller,
d) use any content posted within the store only for your own personal use,
e) use the store in a manner consistent with the provisions of the laws in force in the territory of the European Union, the provisions of the Rules of Procedure, as well as with the general principles of ethics.
The Buyer may use the option of remembering his/her data by the Online Store in order to facilitate the process of placing another Order. For this purpose, the Buyer should register and provide the Password necessary to access his/her Customer Account. The Login and Password are a string of characters established by the Buyer, who is obliged to keep them secret and protect them from unauthorized access by third parties. The Buyer may at any time access, correct, update data and delete the Customer Account in the Online Store.
The Seller uses the mechanism of "cookies" files, which are saved by the Seller's server on the hard drive of the Client's final device when the Clients use the Online Store. The use of "cookies" files is aimed at the proper operation of the Online Store on the Customers' final devices. Each Customer may disable the "cookies" mechanism in the web browser of his/her end device. The Seller points out that disabling the "cookies" mechanism may, however, cause difficulties or make it impossible to use the Store's Website.
All rights to the Online Store, including property copyrights, intellectual property rights to its name, its Internet domain, templates, forms and photos presented in the Online Store for the purpose of presentation of Goods belong to the Seller, and the use of them may be carried out only in the manner specified and in accordance with the Regulations and with the consent of the Seller expressed in writing.
The Seller declares that the public nature of the Internet and the use of services provided electronically may be associated with the risk of obtaining and modifying Customers' data by unauthorized persons, so Customers should use appropriate technical measures to minimize the aforementioned risks. In particular, they should use anti-virus and identity protection programs for Internet use. The Seller shall never ask the Customer to provide him with the Password in any form.
Sales Contracts are concluded under the laws of the European Union and in the English language.

§ 2

Definitions

Consumer - a natural person concluding a contract with the Seller under the Store, the subject of which is not directly related to its economic or professional activity.
Seller – Karol Żukowski, conducting business under the name ROBOTYKA Karol Żukowski, registered in the Central Register and Information on Business Activity (CEIDG) maintained by the Minister responsible for economy, NIP 6030068158, REGON 362171787. Seller is the owner of the Online Store.
Customer (Buyer) - any entity making purchases through the Store.
Entrepreneur - a natural person, a legal person and an organizational unit that is not a legal person, to which a separate law grants legal capacity, performing in its own name a business, which uses the Store and makes a purchase from the Seller directly related to its business or professional activity.
Store - an online store operated by the Seller at the Internet address www.chillama.eu
Sales contract - a contract concluded with a customer at a distance, within an organized system of contract conclusion at a distance (within the Store), without the simultaneous physical presence of the parties, with the exclusive use of one or more means of distance communication up to and including the conclusion of the contract.
Regulations - these regulations of the Store.
Order - the Customer's declaration of will made via the Order Form and aimed directly at concluding a Sales Agreement for the Goods or Goods with the Seller, with an indication of its material terms, made using the Shopping Cart.
Account - Customer's account in the Store, it collects data provided by the Customer and information about Orders placed by him/her in the Store.
Registration form - a form available in the Store that allows you to create an Account.
Order form - an interactive form available in the Store that allows placing an Order, in particular by adding Goods to the Basket and determining the terms of the Sales Agreement, including the method of delivery and payment.
Shopping Cart - an element of the Store's software in which the Goods selected by the Customer for purchase are visible, and it is possible to determine and modify the details of the Order, in particular the quantity of the Goods.
Goods - a movable item/service available in the Store, which is the subject of a Sales Contract between the Customer and the Seller.
Sales Contract - a contract of sale of Goods concluded or entered into between the Customer and the Seller via the Online Store.
Order Fulfillment Time - the time during which the Order is completed by the Seller and then issued to the carrier. Order Processing Time does not include delivery time, i.e. the time between the release of the Order to the carrier and its release to the Customer. The Order Fulfillment Time is calculated from the moment of positive payment authorization.
Working Days - days of the week from Monday to Friday, excluding public holidays.
Password - a sequence of letter, digital or other characters selected by the Customer during Registration in the Online Store, used to secure access to the Customer's Account in the Online Store.

§ 3

Contact the Store

Contact with the Seller and method of communication:
a) through the contact form contained on the store website www.chillama.eu
b) by e-mail, e-mail address: shop@chillama.eu
c) by mail, delivery address Jana Pawła II 59G/40 Avenue, 15-704 Białystok, Poland
The Customer may communicate with the Seller using the addresses given in this paragraph.

§ 4

Technical requirements

To use the Store, including browsing the Store's assortment and placing orders for Goods, the Customer must meet the following minimum technical requirements:
a) terminal device with access to the Internet and installed and updated version of Internet Explorer version 7 or later, Chrome version 80.0.3987.87 or later, Firefox version 3 or later, Opera version 9 or later Safari with the latest versions of JAVA and FLASH installed, on screens with horizontal resolution above 1024 px,
b) an active electronic mail (e-mail) account,
c) cookies enabled.
The use of third-party software affecting the operation and functionality of Internet Explorer, FireFox, Opera, Chrome, Safari browsers may affect the proper display of the Online Store, so in order to obtain full functionality of the Online Store, you should disable them.

§ 5

General information

To the fullest extent permitted by law, the Seller shall not be liable for any disruptions, including interruptions in the functioning of the Store caused by force majeure, unauthorized actions of third parties or incompatibility of the Online Store with the technical infrastructure of the Customer.
Browsing the assortment of the Store does not require creating an Account. Placing orders by the Customer for Goods in the Store's assortment is possible either after creating an Account in accordance with the provisions of § 6 of the Rules and Regulations or by providing the necessary personal and address data to enable the execution of the Order without creating an Account.
Prices quoted in the Store are in Euros and are gross prices.
The final (final) amount to be paid by the Customer consists of the price for the Goods and the cost of delivery (including fees for transportation, delivery and postal services), of which the Customer is informed on the pages of the Store during the placement of the Order, including at the moment of expressing the will to be bound by the Sales Agreement..

§ 6

Creating an Account in the Store

To create an Account in the Store, it is necessary to complete the Registration Form. Registration is performed by the Customer through an interactive form, which is made available in the Online Store in the ordering tab. When filling out the form, the Customer shall comply with the relevant messages displayed in the form when completing it. The Customer is obliged to provide his/her true data, in particular the data marked as mandatory and then activates the "Order" button. At the moment of confirmation of registration sent to the Customer's e-mail address, an agreement for the provision of services by electronic means of maintaining an Account with the Seller is concluded for an indefinite period of time.
Establishing an Account in the Store is free of charge.
Logging into the Account is done by providing the login and Password established in the Registration Form.
The Customer has the opportunity to delete the Account at any time, without giving any reason and without incurring any fees for doing so, by sending an appropriate request to the Seller, in particular via e-mail or in writing to the addresses specified in § 3.
The Customer is not obliged to carry out the Registration procedure in order to make an Order.
The Seller may terminate the Agreement for maintaining an Account with 7 days' notice if the Customer violates the provisions of the Terms and Conditions or generally applicable laws.
During the Registration process, the Customer may voluntarily consent to the processing of his/her personal data for marketing purposes by checking the appropriate box of the Registration form. In such a case, the Seller shall clearly inform about the purpose of collecting the Client's personal data, as well as about the known or anticipated recipients of such data to the Seller.

§ 7

Rules for placing an Order

To place an Order, you need to:
a) select the Goods that are the subject of the Order, and then click the "To Cart" button (or equivalent),
b) log in or use the option of placing an Order without registration;
c) if the option of placing an Order without registration has been selected - fill in the Order Form by entering the data of the recipient of the Order and the address to which the Goods are to be delivered, select the type of shipment (method of delivery of the Goods), enter the data for the invoice, if different from the data of the recipient of the Order,
d) click the "Order and pay" button and confirm the order by clicking on the link sent in the e-mail,
e) select one of the available payment methods and, depending on the payment method, pay for the order within the specified period, subject to § 9.3.

§ 8

Delivery and payment methods

The prices shown on the Store's pages are gross prices, expressed in Euros and include the cost of courier delivery. The total price of the Order is calculated according to the choices made by the Customer in the Order form, in accordance with the rates indicated there. The binding price is indicated in the summary of the Order when it is sent to the Seller.
The Customer may use the following methods of delivery or pickup of the ordered goods:
a) Courier delivery (FedEx courier),
b) Courier delivery (DPD courier).
The customer may use the following payment methods:
a) Electronic payment - The entity providing online payment service is Blue Media S.A., based in Sopot, 6 Haffnera Street, postal code: 81-717, KRS: 0000320590
b) Payment cards:
* Visa
* Visa Electron
* Mastercard
* MasterCard Electronic
* Maestro
c) PayPal
Detailed information on delivery methods and acceptable payment methods can be found on the Store's pages.
The entity providing online payment service is Blue Media S.A..
If, before the shipment is released, it turns out that it has suffered a loss or damage, the carrier is obliged to immediately establish by protocol the condition of the shipment and the circumstances under which the damage occurred. The carrier should also do this at the request of the Client if the Client claims that the shipment has been tampered with. The danger of accidental loss of or damage to the Goods passes to the Customer at the time of its release to him.
The Seller offers delivery of ordered products within certain countries of the European Union.

§ 9

Execution of the sales contract

The conclusion of the Sales Agreement between the Customer and the Seller takes place after the Customer places an Order using the Order Form in the Online Store in accordance with § 7 of the Terms and Conditions.
After placing an Order, the Seller immediately confirms its receipt and simultaneously accepts the Order for execution. Confirmation of receipt of the Order and its acceptance for execution is made by the Seller sending the Client an appropriate e-mail message to the Client's e-mail address provided during the placement of the Order, which contains at least the Seller's statements about receipt of the Order and its acceptance for execution and confirmation of the conclusion of the Sales Agreement. As soon as the Customer receives the above e-mail message, the Sales Agreement between the Customer and the Seller is concluded.
If the Customer chooses:
a) electronic payment, the Customer is obliged to make payment within 3 working days from the date of conclusion of the Sales Agreement - otherwise the order will be cancelled.
b) payment on delivery, the Customer is obliged to make payment on delivery.
f the Customer has chosen a method of delivery other than personal collection, the Goods will be dispatched by the Seller within the period indicated in its description, subject to point 6, the period is calculated from the moment the funds are credited to the Seller's bank account, in the manner selected by the Customer when placing the Order.
In the case of ordering Goods with different delivery dates, the delivery date is the longest date specified.
The beginning of the term of delivery of the Goods to the Customer is calculated as follows:
a) If the Customer chooses the electronic payment method - from the date the payment is credited to the Seller's bank account.
b) If the Customer chooses the cash on delivery payment method - from the date of conclusion of the Sales Agreement,
c) If the Client chooses to collect the Goods in person, the Goods will be ready for collection by the Client on the date indicated in the description of the Goods. The Customer will additionally be informed by the Seller about the readiness of the Goods for collection by sending an appropriate e-mail message to the Customer's e-mail address provided during the placement of the Order.
In case of ordering Goods with different readiness for pick-up dates, the readiness for pick-up date is the longest date given.
Delivery of the Goods shall take place exclusively within the European Union.
Delivery of the Goods to the Customer is chargeable, unless the Sales Agreement provides otherwise. The delivery costs of the Goods (including transportation, delivery and postal service fees) are indicated to the Client on the pages of the Online Store under the "Delivery Costs" tab and during the placement of the Order, including at the moment of expressing the Client's will to be bound by the Sales Agreement.
Personal collection of the Goods by the Customer is free of charge.

§ 10

Right of withdrawal

The Consumer may withdraw from the Sales Agreement within 30 days without giving any reason.
The time limit specified in paragraph 1 shall start from the delivery of the Goods to the Consumer at the address indicated by the Consumer.
The Consumer may withdraw from the Agreement by submitting a statement of withdrawal from the Agreement to the Seller. To meet the deadline for withdrawal from the Agreement, it is sufficient for the Consumer to send the statement before the deadline.
The statement can be sent by traditional mail, or electronically by sending the statement to the Seller's e-mail address - the Seller's contact details are specified in § 3. The statement can also be made on the form, the editable template of which can be found in the "Delivery and Returns" tab, but it is not mandatory.
Effects of withdrawal from the Contract:
a) In the case of withdrawal from the Contract concluded at a distance, the Contract shall be considered not concluded.
In the event of withdrawal from the Contract, the Seller shall reimburse to the Consumer immediately, no later than within 7 days from the date of receipt of the Consumer's statement of withdrawal from the Contract, all payments made by the Consumer, including the costs of delivering the item, except for additional costs resulting from the method of delivery chosen by the Consumer other than the cheapest ordinary method of delivery offered by the Seller.
The Seller shall refund the payment using the same method of payment used by the Consumer, unless the Consumer has expressly agreed to a different method of refund that does not involve any costs for the Consumer
The Seller may withhold reimbursement until it receives the Goods back or until it is provided with proof of return, whichever event occurs first.
The consumer should send the Goods back to the address: CHILLAMA, al. Jana Pawła II 59G/40, 15-704 Białystok, Poland, no later than 30 days from the day on which he/she informed the Seller about the withdrawal from the Agreement. The deadline will be met if the Consumer sends back the Goods before the expiration of the 30-day period.
The Consumer shall bear the direct costs of returning the Goods, including the costs of returning the Goods if, due to their nature, the Goods could not be sent back by mail in the usual manner.
The Consumer shall be liable only for the diminution in value of the Goods resulting from the use of the Goods in a manner other than necessary to ascertain the nature, characteristics and functioning of the Goods.
If, due to the nature of the Goods, they cannot be sent back in the usual way by mail, information about this, as well as about the cost of returning the Goods, will be located in the description of the Goods in the Store.
The right to withdraw from a contract concluded at a distance does not apply to the Consumer in relation to the Contract:
a) in which the subject of performance is a non-refabricated thing, produced to the Consumer's specifications or serving to meet his individualized needs,
b) in which the subject of performance is an item supplied in a sealed package, which cannot be returned after opening the package for health or hygienic reasons, if the package has been opened after delivery,
c) in which the subject of performance is an item subject to rapid deterioration or having a short shelf life,
d) for the provision of services, if the Seller has fully performed the service with the express consent of the Consumer, who was informed before the start of the service that after the Seller's performance, he will lose the right to withdraw from the Agreement,
e) in which the price or remuneration depends on fluctuations in the financial market, over which the Seller has no control, and which may occur before the expiry of the deadline for withdrawal from the Agreement,
f) in which the subject of performance are things which, after delivery, by their nature, are inseparably combined with other things,
g) in which the subject of performance are alcoholic beverages, the price of which was agreed upon at the conclusion of the contract of sale, and the delivery of which can only take place after 30 days and whose value depends on market fluctuations over which the Seller has no control,
h) in which the subject of performance is sound or visual recordings or computer programs delivered in sealed packaging, if the packaging has been opened after delivery,
i) for the supply of newspapers, periodicals or magazines, except for a subscription contract,
j) for the supply of digital content that is not recorded on a tangible medium, if the performance has begun with the express consent of the Consumer before the expiration of the deadline for withdrawal from the contract and after the Seller has informed him of the loss of the right to withdraw from the contract.

§ 11

Complaint and warranty

The Contract of Sale covers new Goods.
The Seller is obliged to provide the Customer with goods free from defects.
In the event of a defect in the Goods purchased from the Seller, the Client has the right to claim the defective Goods on the basis of the warranty or guarantee regulated in the Civil Code, if the guarantee was granted. If the Goods have a defect, the Customer may:
a) Submit a statement demanding a price reduction or withdrawal from the Sales Agreement, unless the Seller immediately and without undue difficulties for the Customer replaces the Goods with defect-free goods or removes the defect. This restriction does not apply when the Seller has replaced or repaired the Goods, or when the Seller has not fulfilled the obligation to replace the Goods with defect-free goods or remove the defects. The Client may, instead of the removal of defects proposed by the Seller, demand replacement of the Goods with defect-free Goods or, instead of replacement of the Goods, demand removal of defects, unless bringing the Goods into conformity with the agreement in the manner selected by the Client is impossible or would require excessive costs in comparison with the manner proposed by the Seller. When assessing the excessive cost, the value of the Goods free from defects, the type and significance of the identified defect shall be taken into account, as well as the inconvenience to which other means of satisfaction would expose the Client.
b) Demand replacement of the Goods with defect-free Goods or removal of defects. The Seller shall be obliged to replace the defective Goods with defect-free Goods or remove the defect within a reasonable time without undue inconvenience for the Customer, unless bringing the defective Goods into conformity with the Contract of Sale in a manner chosen by the Customer is impossible or, compared with the other possible manner of bringing them into conformity with the Contract of Sale, would require excessive costs. The cost of repair or replacement shall be borne by the Seller.
c) Using the warranty, the Buyer may, under the terms and within the time limits specified in the Civil Code:
a. Submit a statement on price reduction.
b. In the case of a material defect - make a statement on withdrawal from the contract.
c. Demand that the item be replaced with a defect-free item.
d. Demand removal of the defect.
The seller shall be liable for defective goods for 2 years from their release.
Complaints should be submitted in writing or electronically to the Seller's addresses given in these Regulations.
It is recommended to include in the complaint, among other things, a brief description of the defect, the circumstances, including the date, of its occurrence, the details of the Customer making the complaint and the Customer's demand in connection with the defective goods.
The Seller shall respond to the complaint request immediately, no later than within 14 days, and if it does not do so within this period, it shall be deemed that the Customer's request is considered justified.
Goods sent back under the complaint procedure should be sent to the warehouse address specified in § 3 of these Regulations.
In order to facilitate the complaint procedure, the Goods complained about should be delivered together with the proof of purchase and the complaint notification, (i.e. the indication of the person making the complaint, the demand to settle the complaint and the indication of the defect of the Goods).
If a warranty has been issued for the Goods, information about it, as well as its content, will be included next to the description of the Goods in the Store. If the Goods have a warranty card then the Seller will attach this card to the sold Goods..

§ 12

Out-of-court ways of dealing with complaints and redress of grievances

Detailed information on the consumer's ability to use out-of-court ways of processing complaints and pursuing claims, as well as the rules of access to these procedures, are available at the offices and websites of district (city) consumer ombudsmen, social organizations whose statutory tasks include consumer protection, Provincial Inspectorates of Commercial Inspection and at the web addresses of the Office of Competition and Consumer Protection.
The consumer has the following examples of out-of-court ways of handling complaints and claims:
a) The Consumer is entitled to apply to a permanent amicable consumer court referred to in Article 37 of the Act of December 15, 2000 on Trade Inspection , with a request to resolve a dispute arising from the Agreement concluded with the Seller.
b) The Consumer is entitled to apply to the provincial inspector of the Commercial Inspection, pursuant to Article 36 of the Act of December 15, 2000 on Commercial Inspection , with a request to initiate mediation proceedings for the amicable settlement of a dispute between the Consumer and the Seller.
c) The Consumer may obtain free assistance in resolving a dispute between him and the Seller, also using the free assistance of a district (city) consumer ombudsman or a social organization whose statutory tasks include consumer protection (such as the Federation of Consumers, Association of Polish Consumers).
If the dispute relates to a defect in the Goods, it should be borne in mind that the use of the assistance of a consumer court operating at the Trade Inspection is possible after the completion of the complaint process at the Seller.
Disputes arising between the Seller and a Customer who is not also a Consumer shall be submitted to the court having jurisdiction over the Seller's seat.

§ 13

Personal information in the Online Store

The administrator of Customers' personal data collected through the Online Store is the Seller.
The Seller, while operating an online store, shall apply the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27.04.2016 on the protection of natural persons in relation to the processing of personal data and on the free flow of such data and the repeal of Directive 95/46/EC (General Data Protection Regulation), and the national law in force at the time.
The Buyer declares that:
a) he or she has been informed of the right to withdraw consent to the processing of his or her personal data at any time, and withdrawing consent is as easy as giving it,
b) he voluntarily consents to the processing of his personal data on which the performance of the subject matter of the concluded contracts of sale (or for the provision of services, if any), as well as rights and obligations arising in particular - but not exclusively - from civil or tax law.
c) he is provided with the following information about the controller of personal data and the basis for their processing:
The administrator of the personal data is Karol Żukowski, conducting business activity under the name ROBOTYKA Karol Żukowski entered in the Central Register and Information on Business Activity (CEIDG) maintained by the Minister responsible for economy, NIP 6030068158, REGON 362171787, and the legal basis for the processing of personal data is Art. 6(1)(a), (b) and (c) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27.04.2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and the repeal of Directive 95/46/EC (General Data Protection Regulation).
The purpose of personal data processing is to perform the objects of sales contracts (or service contracts, if any) concluded by the Administrator with the Buyer, including accessory warranty contracts, if any.
The recipients of personal data are the Administrator and other recipients who are entitled to obtain such data and whose participation results from the nature of sales in the online store and obligations incumbent on the Administrator under the law itself, i.e. In particular: transport, forwarding, financial intermediation, accounting, IT, programming and hosting service providers; employees or service providers of the Administrator; banks servicing the Administrator; tax authorities, courts and prosecutor's offices, other public administration authorities; other participants in civil trade with whom the Administrator enters into relations and providing personal data of the Buyer is necessary, i.e., for example, those dealing with Buyer's complaints.
Personal data will be stored until the expiration of mutual rights and obligations of the Administrator and the Buyer, resulting from the provisions of common law and contracts concluded by them (i.e., in particular, the statute of limitations: property obligations; indemnity; under warranty or guarantee).
The Buyer has the right to:
a) demand from the Administrator: access to personal data concerning him/her; rectification; deletion or restriction of processing,
b) object to processing; to data portability; to withdraw consent to processing at any time,
c) to lodge a complaint to the supervisory authority, viz: President of the Office for Personal Data Protection, 2 Stawki Street, 00-193 Warsaw.
The provision of personal data is a statutory and contractual requirement, and a condition for the conclusion and performance of the subject of sales contracts (or for the provision of services, if any) concluded through the online store. The buyer is obliged to provide them - the consequence of failing to provide personal data is the inability to conclude and perform a sales contract (or for the provision of services, if any) through the online store.
The Administrator may make decisions in an automated manner, including profiling of personal data subjects, according to the principles currently applied by the Administrator. Decisions made in this manner are aimed at providing better service to those to whom the personal data relate, i.e. in particular in terms of: exercising their rights or complying with their obligations; informing them of bargain opportunities to purchase goods or services; promotions and other marketing activities. The only consequences envisaged by the Administrator are: improving the situation of the personal data subject, protecting his or her legitimate interests or enabling benefits, as well as preserving the Administrator's source of revenue, optimization in its operations, using tools of innovative economy.
The Administrator plans to further process personal data for a purpose other than the one for which they were collected, and informs the Buyer that this purpose may be, in particular: transformation of ownership or legal form, or assignment of receivables. For the above purposes, all the explanations and information referred to in sec. 2-10 above.
In the event that the Buyer provides the Administrator with the personal data of other persons in connection with the conclusion or performance of sales contracts, the Buyer represents and warrants that he has obtained their consent to the above.
In addition, the Administrator does not consent to the settlement of disputes under the Act on out-of-court settlement of consumer disputes.

§ 14

Final provisions

The Seller reserves the right to make changes to the Terms and Conditions for important reasons, i.e.: changes in legislation, changes in payment and delivery methods - to the extent that these changes affect the implementation of the provisions of these Terms and Conditions. The Seller will inform the Client about each change at least 7 days in advance. Information about the change will be on the store's website.
Orders placed before the effective date of changes to the Terms and Conditions are carried out in accordance with the existing content of the Terms and Conditions.
Matters not covered by these Regulations shall be governed by generally applicable provisions of Polish law, in particular: Civil Code; Law on Providing Electronic Services; Law on Consumer Rights, Law on Personal Data Protection.
All materials, including elements of graphics, composition of these elements, trademarks and others, available in the Store are the subject of exclusive rights, in particular, are the subject of copyright protection and industrial property rights. The use of materials made available in the Store in any form requires the consent of the Seller each time.
The Customer has the right to use out-of-court means of complaint handling and claim investigation..